Your plan and paying for it

The free trial, paying for a month, and changing plan.

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Pay for a month

  1. Open the account menu at the top right and choose Plan and payments.
  2. The line at the top says where you stand: the date your trial or paid month ends.
  3. Press Pay on the plan you want. A Razorpay window opens; pay by UPI, card or net banking.
  4. When the payment goes through, the page shows the new date you are paid up to. The payment is listed under Payment history.

Change plan

  1. During the free trial, press Use this in the trial on any plan. It changes at once and costs nothing.
  2. In a paid month, to move to a bigger plan press Upgrade now and pay. The bigger plan starts that day, for one month.
  3. In a paid month, to move to a smaller plan press Switch when this month ends. You keep what you paid for until then.
  4. Changed your mind about moving down? Press Stay on this plan on your current plan.

Good to know

  • One payment covers one month. Nothing is charged automatically; you pay again each month.
  • A payment is not refunded once made. Use the free 30 days to decide.
  • Paying before your trial ends loses nothing: the paid month starts when the trial ends.
  • When a trial or paid month ends, everything keeps working for 7 more days and a notice shows the date to pay by. You also get one email on the day it ends.
  • After those 7 days FastBilling is locked until you pay. Nothing is deleted: your parties, bills and balances are there when you pay.
  • If you pay during the 7 days, the new month counts from the day the last one ended.
  • Only an admin of the business can pay or change the plan. Everyone can see the dates.
  • If money left your account but the page does not show it, wait a few minutes and open the page again. Do not pay twice.

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